Terms and Conditions

Who can play

You must be 18 or older and of legal age under the law of your own country.

Residents and citizens of some countries cannot use the site, even if they live elsewhere today. These are the United States, the Republic of Macedonia, Hungary, Bulgaria, Albania, Moldova, Ukraine, Georgia, Lithuania, Armenia, Syria, Kosovo, France, Curacao, Martinique, Suriname, Aruba, Sint Maarten, Bonaire, Sint Eustatius, Saba and Belarus.

We may refuse an account for a genuine reason. Our staff, providers and their relatives may not play unless we agree in writing.

Playing from the United Kingdom

We hold no licence issued in the United Kingdom. We do not advertise there, do not target that market, run no servers there, offer no UK phone line and keep no office or representative in the country. We avoid taking on UK customers. The United Kingdom is not on the excluded list, so if you reach us from there, that is your own decision and falls outside our responsibility.

Your account

To register you give your full name, birth date, home address, telephone number and email address, plus confirmation that you are over 18. Use only your own details and keep them current. One account per player is allowed. If we find several, we may close them all, cancel the transactions and block play and prizes.

Your password is yours to protect, and any login with it is treated as you. Use the currency of your own country when we offer it, because accounts opened in another currency are banned.

Closing and inactive accounts

Closing your account is your right, and you can ask for it through the contact page or by email. It cannot go ahead while more than €2 sits in the balance.

An account counts as inactive after 180 days without a login or a cash wager. After we try to reach you, we may charge €5 a month until the balance reaches zero. Balances earn no interest.

Deposits

We accept no physical cash. If online gambling is illegal where you live, you may not deposit.

Funds reach your balance within 12 hours and usually sooner, not counting your bank's time. We can change the minimum and maximum amounts. The name on your payment method must match your account name, and we may ask for proof of payment at any time.

Paying in another currency can bring a conversion fee at the rate on the moment you submit. Every deposit must be wagered three times before you can ask for a withdrawal, even if you took no bonus. Players from Belarus, Ukraine, Russia, Uzbekistan, Azerbaijan, India and Pakistan must wager twenty times.

Withdrawals

You can withdraw whenever you like once these terms are met. A processing fee may apply, and the minimum is €100 per transaction.

Weekly and monthly caps rise with your level, from €2,500 and €10,000 for depositors to €7,000 and €25,000 for Diamond. VIP players can ask their VIP manager for higher caps. A request above your cap is declined and the money returns to your balance. Winnings from the first deposit are capped at 25 times that deposit.

We aim to pay verified players within 24 hours but cannot promise payment times. Without confirmed identity, age, location and phone number we can decline a withdrawal. Money goes only to an account in your own name.

Bonuses and bet size

Promotions come with their own rules, and joining one means you accept them.

We may refuse a withdrawal and strip bonuses or winnings after irregular play. That means total bets above 150% of the last deposit still in play, including buying features such as free spins. With a £50 deposit, for example, your top bet is £75.

Refunds

We never refund money lost at the casino. A refund can be requested only while the deposited balance is untouched, and each request is investigated case by case.

Fair play and misuse

Suspicious use can lead to a report to the authorities, frozen funds and a closed account.

We may scan running programs on your computer for software that gives an unfair advantage, artificial intelligence included. If a game error credits money you did not win, stop playing and report it at once, because later winnings from the error are deducted.

You may use a virtual private network at your own risk. It can interfere with our identity and location checks, and we are not liable for the result.

Game results

A random number generator decides every outcome. Once a result is set, it cannot be changed. Our server records are binding and screenshots do not count as proof.

Liability, law and changes

We can change these terms whenever we like, and the English version prevails over translations.

Our liability in court is limited to your net winnings for that calendar year or the funds on your account, whichever is lower. Following the laws of your own country is your responsibility, and tax on winnings is yours to handle.

If you break the terms, we may block your accounts, withhold deposits and winnings and take legal action. Asking us to delete your data ends your account for good and wipes out any balance, bonuses and loyalty points. The agreement is governed by the law of Curacao, and its courts have exclusive jurisdiction.